How can USI help our organization improve the quality of service we get from our benefit carriers and vendors?
USI reviews client goals and negotiates custom performance guarantees to ensure carriers and vendors meet or exceed service expectations.
Performance guarantees hold carriers and vendors accountable for the quality and efficiency of their services. Guarantees often equal 5-10% of administrative fees, or an estimated 1% of total plan cost.
We’ve estimated the financial impact for you. Feel free to update the assumptions.
- The carrier or vendor fees at risk often equal 5% to 10% of the administrative fee or approximately 1% of the total plan or vendor cost
- Guarantees are based upon objective industry standards and client goals
- USI monitors carrier or vendor performance and tracks adherence to guarantees
Examples of performance criteria include network discounts, payment accuracy, pharmacy rebates, and client service guarantees.
No. In addition to carriers, USI’s evaluation is designed to include TPAs and other service providers contracted to employers with self-funded benefit plans.
I’d like to explore further how USI can help our organization improve the quality of service we get from our benefit carriers and vendors by leveraging performance guarantees.
To get started, we just need a copy of your current carrier contract(s) and most recent renewal(s). We can discuss the possibility of USI securing this information directly from your carrier(s) with the proper authorization.